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Regional Hospital Study
Funded by Blue Cross Blue Shield of Michigan Foundation
Southeast Michigan Hospital Study
Our study examined the diversity management practices and work climate of 24 hospitals, including major health systems. It was comprised of three phases. 1) Surveys and interviews of diversity and HR executives about policies, leader demographics and management practices; 2) online surveys to assess the work climate in four clinical units: Emergency, Critical Care, Surgery and Labor & Delivery; and 3) site visits and focus groups at exemplary hospitals.
Key Findings from Work Climate Survey
Over 1100 employees responded to the online survey to help us identify factors that influence the work climate and essential next steps to improve it.
In sum, if our goals are to improve the work climate, safety/quality and collaboration across social boundaries, we must begin by cultivating inclusive leaders. The Science + Art of Inclusive Leadership can help you and your leaders improve multiple dimensions of human performance.
SCHOLARLY PUBLICATIONS & PRESENTATIONS
ARTICLES & REPORTS
Myers, V.L., Griffith, J.R.,Banaszak-Holl, J., Raghunathan, T., Wooten, L.P., Zhu, J. (2016). Organizational Climate and Diversity Management in Southeast Michigan Hospitals. Research Report. Click here to download
Myers, V.L. (2015). Diversity Ideologies in Action: Energizing Renewal and Excellence in Healthcare. A chapter in KD Elsbach, A.B. Kayes and D.C. Kayes, eds., Contemporary Organizational Behavior: From Ideas to Action, Prentice Hall.
PD Jacobson, V Myers, JG Calhoun, and JE Platt (2012). Examining the Structure and Sustainability of Health Care Safety Net Services, in MA Hall and S Rosenbaum,
eds., The Health Care Safety Net, Rutgers University Press.
Myers, V.L. & Wooten, L.P (2011). Generative Change in Health Care Organizations: Co-Creating Health To Reduce Health Disparities, in J. Dutton and K. Golden-Biddle eds., Exploring Positive Social Change and Organizations, Routledge-Taylor Francis Press.
Jacobson, P.D., Myers, V.L., Calhoun, J.G. and Platt, J.E. (2011). Operational and Organizational Efficencies in Michigan’s Health Care Safety Net Organizations, Final Project Report to the University of Michigan’s Center for Healthcare Research & Transformation.
Myers, V.L., Wooten, L.P., Banaszak-Holl, J., Griffith, J.R. (2011). Analyzing Diversity Management Practices in Southeast Michigan Hospitals. Technical Report to the Blue Cross Blue Shield of Michigan Foundation.
Myers, V.L. & Wooten, L.P (2009). The Transformational Power of a Mission Driven Strategy: Extraordinary Diversity Practices & Quality of Care in a Multi-State Healthcare System. Organization Dynamics, 38 (4):297-304.
Myers, V.L. (2009). Pilot of a Diversity Leadership Competency Course for graduate students in healthcare administration. Journal of Health Administration Education, 24 ( 4):273-300.
Myers, V.L. and Dreachslin, J.L. (2007). Recruitment and Retention of a Diverse Workforce: Challenge and Opportunity Journal of Healthcare Management, 52(5), 290.
Dreachslin, J.L. and Myers, V.L. (2007). A Systems Approach to Culturally Competent and Linguistically Appropriate Care. Journal of Healthcare Management, 52(4), 220.
Wallace, J.W., Myers, V.L. & Osai, E. (2004). Faith Matters: Race/Ethnicity, Religion and Substance Use in America." Baltimore: Annie E. Casey Foundation Press.
Myers, V. L. (2003) Planning and Evaluating Faith-based Interventions: Closing the Theory-Practice Divide. The Role of Faith-based Organizations in the Social Welfare System – 2003 Spring Research Forum Working Papers. Independent Sector and the Roundtable on Religion and Social Welfare Policy. Sponsored by the Rockefeller Institute of Government and Independent Sector: Washington, D.C..
Myers, V. L. (2003). An Interdisciplinary Analysis of Faith-based Human Services: Identifying Latent Organizational, Social and Psychological Processes. Doctoral Dissertation, University of Michigan, Ann Arbor.
Myers, V.L. (2017). Research & Intervention Summary. Crain's 11th Annual Healthcare Summit. Detroit, MI (October).
Myers, V.L. (2017). The Science + Art of Inclusive Leadership. Keynote & Facilitator for Blue Cross Blue Shield Headquarters' Leadership Retreat. Detroit Township, MI (October).
Myers, V.L. (2017). Strategic Curiosity: A Catalyst for Organizational Performance. Keynote speaker for Henry Ford Hospital's Leadership Day. Clinton Township, MI (September).
Myers, V.L. (2017). Strategic Curiosity: A Catalyst for Organizational Performance. Keynote speaker for Delta Dental, Tri-State Regional Leadership Retreat. Detroit, MI (September).
Myers, V.L. (2017). Strategic Curiosity: A Catalyst for Organizational Performance. Keynote speaker for Covenant Community Care's Staff Renewal Day. Detroit, MI (August).
Myers, V.L. (2017). Strategic Curiosity: A Catalyst for Organizational Performance. Keynote speaker for Greater Detroit Area Health Council's Annual Meeting, Detroit MI (June).
Myers, V.L. (2016). Behavior Yourself: Insights about Diversity & Work Climate in Local Hospitals. InForum Healthcare Next. Providence Hospital, Novi, MI (October).
Myers, V.L. & Wooten, L.P. (2010). New Directions in Health Care Diversity Management Research: Daring to Care and Transform Practice." Co-conveners of symposium accepted for presentation at the Academy of Management Annual Conference, co-sponsored by the Healthcare Management Division and the Gender & Diversity in Organizations Division – Montreal, Canada (August).
Myers, V.L. (2009). Diversity: Raising the Bar. National Association of Minority Medical Educators Conference. Indianapolis, IN (April).
Myers, V.L. & Wooten, L.P. (2009) Dimensionalizing Diversity in Healthcare: A Qualitative Analysis of the Nation's Top 101 Hospitals. Paper accepted for a poster presentation at the Academy of Management Annual Conference, Healthcare Management Division – Chicago, IL (August).
Myers, V.L. & Wooten, L.P. (2008) The Intersection of Cyber-Diversity & Healthcare Quality: A Qualitative Analysis of Institutionalized Practices of the Nation's Leading Hospitals". Paper accepted for a poster presentation at the Diversity Rx Conference. Minneapolis, MN (October).
Banaszak-Holl, J., Myers, V.L. & Kolodgy, M.(2006). Values and culture in US nursing homes: A critical review. Paper presented as part of symposium to the Gerontological Society of America annual meeting, Dallas, TX, November 2006.
Myers, V.L. (2005). "Improving the Work Environment for Health Care Employees & the Effects on Organizational Performance.” Discussant for the Academy of Management conference – Honolulu, Hawaii (August).
Myers,V.L. (2006). Implications of the Michigan "Civil Rights Initiative" to end Affirmative Action for Women in Healthcare and Patients. Michigan Women's Summit: What's at Stake for Michigan Families. Panelists/Speakers: Governor Jennifer Granholm, Senator Debbie Stabenow, Senator Laura Toy, Vernice Davis Anthony, CEO Greater Detroit Area Health Council; Cheryl Johnson, President Michigan Nurses Association and United American Nurses;
Myers, V.L. (2006). Cultural Competence versus Diversity Management Education. Panelist for the National Association for Health Services Executives, Detroit Chapter conference on "Cultural Competency: Education, Provision and Management" (June).
Myers, V. L. (1997 & 1998). Mental Health Outcomes of Wayne County Long-term Welfare Recipients. State of Michigan Family Independence Agency, Lansing Michigan.